1. Ticket Purchase Terms
By purchasing tickets through David Ticketing you agree to these terms. Tickets are sold on behalf of the event promoter and/or artist. The contract for the ticket is between you and the event organiser; David Ticketing acts as agent for the sale. You must provide accurate contact details and comply with any age or other restrictions stated for the event. Tickets are subject to availability and we reserve the right to refuse or cancel orders in accordance with our policies and applicable law.
2. Refund & Cancellation Policy
All ticket sales are final. We do not issue refunds for change of mind, inability to attend, schedule conflicts, or any other buyer-driven reason. By completing your purchase you accept that the booking is binding from the moment payment is taken.
You are entitled to a full refund only in the following circumstances:
- The event is cancelled by the artist, promoter, or venue.
- The event is postponed to a new date. In this case your ticket will remain valid for the rescheduled date by default, but you may instead request a refund within 14 days of the new date being announced.
- The headline artist is withdrawn from the lineup. A change to support acts, set length, running order, or other non-headline programme details does not qualify for a refund.
Where an eligible refund applies, it will be processed automatically to the original payment method and typically appear within 5–10 business days. Booking fees are refunded as part of any eligible refund. To follow up on an eligible refund you can contact us at info@sweatstrategies.com.
Statutory cooling-off period — exemption. Under regulation 28(1)(h) of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, contracts for the supply of services relating to leisure activities provided on a specific date are exempt from the 14-day statutory right to cancel. There is therefore no cooling-off period for ticket purchases through David Ticketing. Nothing in this section limits any rights you may have under the Consumer Rights Act 2015 where the service provided is not as described.
3. Resale & Transfer
Tickets purchased through David Ticketing are issued for personal use and are not for commercial resale. Listing or selling a David ticket on a secondary marketplace, or otherwise transferring it for profit, may result in the ticket being voided and entry being refused, with no refund payable.
You may transfer a ticket to a friend or family member free of charge using the in-product transfer flow up until the event start time. The recipient's name will replace yours on the ticket and your original QR code will be invalidated. We do not facilitate paid resale of tickets.
4. User Responsibilities
You agree to:
- Use the service only for lawful purposes and in accordance with these terms.
- Provide true and complete information when creating an order.
- Not list, advertise, or sell tickets on any secondary marketplace, or transfer them for profit.
- Not use the platform to circumvent fees, abuse discounts, or engage in fraud.
- Comply with venue and event rules when attending events.
5. Limitation of Liability
To the fullest extent permitted by law, David Ticketing (and its affiliates, officers, and employees) shall not be liable for any indirect, incidental, special, or consequential loss or damage arising from your use of the service or attendance at events, including but not limited to loss of profits, data, or goodwill. Our total liability in connection with any ticket purchase or use of the platform shall not exceed the amount you paid for the relevant tickets. Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
6. Governing Law
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.